BrandVox AI Documentation
Brand Settings

Company Basics & Visuals

Set up your company identity with name, description, brand color, and logo

Company Basics & Visuals

Define your company information and visual identity.

Company Name (*)

Required - Your company or brand name used across all AI-generated content.

  • Enter your official company or brand name
  • Used in customer conversations and content
  • Maintains consistent brand identity

Company Description

Optional - A brief overview of what your company does (2-3 sentences).

  • Helps AI understand your business context
  • Referenced when explaining your services
  • Include your main products/services

Example: "We provide cloud-based project management software for remote teams, helping them collaborate efficiently and track projects in real-time."

Main Brand Color

Optional - Your primary brand color in hex format.

How to Set Your Color

  1. Click the color swatch to open the color picker
  2. Select your brand color visually
  3. Or enter a hex code directly (e.g., #5EADF7)

Don't have a brand color? You can skip this for now or explore options with the color picker.

Optional - Upload a circular logo or icon for your brand.

Requirements

  • Formats: PNG, JPG, SVG, or WebP
  • Max Size: 3MB
  • Shape: Will be cropped to a circle
  • Use: Displayed in Support BV chatbots

How to Upload

Select File

Click "Choose File" and select your logo image

Crop to Circle

Adjust the crop area and zoom to fit your logo

Save

Click "Crop & Save" to apply your logo

No Logo? You can skip this and upload later from Brand Settings, or create one using Image Gen BV.

Saving Changes

After updating your information:

  1. Review your changes
  2. Click Save Changes in the top right
  3. Confirm the save action
  4. Wait for AI retraining to complete (2-5 minutes)

Troubleshooting

Next Steps