Training Process

After adding content, BrandVox extracts and processes it, then allows you to assign it to specific BVs and train your workspace.

When to Train

Train your workspace when you:

• Add new content (websites, files, text, Q&A, Google Docs, Notion, etc.)
• Delete outdated content
• Update existing training content
• Want to apply changes to your BVs' knowledge

How Training Works

The training process follows these steps:

1. Content Addition - You add content through various methods (websites, files, text, etc.)
2. Content Extraction - BrandVox extracts and processes the content (this happens automatically)
3. BV Selection & Review - You select which BVs should receive this knowledge and review the content
4. Training - BrandVox applies the knowledge to your selected BVs

Starting Training

Training States

Queue System

When training is queued:

• See your position in line
• Estimated wait time shown
• Training auto-starts when ready
• Continue working while waiting

Training Progress

During training you'll see:

• Progress bar showing completion
• Current training step
• Character processing count
• Time elapsed

Training Duration

Time depends on:

• Content amount (more = longer)
• Content type (websites/files take longer than text)
• System load
• Workspace size

Training Completion

When training succeeds:

• Status updates to "OK"
• Content is live and assigned to selected BVs
• Success notification displays
• Selected BVs now have access to the new knowledge
• You can see assigned BVs on content items in the training list

Training Modal Details

The training modal provides full control over what gets trained and which BVs receive the knowledge.

BV Selection Interface

Support BVs Section:

• Shows all your Support BVs (customer support chatbots)
• Each BV displays with its name and icon
• All Support BVs are pre-selected by default
• Click individual BVs to toggle selection
• Use "Select All" to select all Support BVs
• Use "Clear All" to deselect all Support BVs

Other BVs Section:

• Shows all specialized BVs you have access to:
  • Social Media BV - For creating social media content
  • Image Gen BV - For AI image generation
  • Video Gen BV - For AI video generation
• All available BVs are pre-selected by default
• Toggle individual BVs as needed

Content Review Interface

Content List:

• Displays all pending training items
• Shows content name/title for each item
• Displays character count for each item
• Provides search functionality to find specific items
• Paginated for easy browsing (10 items per page)

Managing Content:

• Click the × button next to any item to remove it from training
• Search for specific content using the search bar
• Navigate through pages if you have many items
• Monitor your total character usage vs. your limit at the top

Character Limit:

• Displayed at the top of the modal
• Shows: [Used Characters] / [Character Limit]
• Updates in real-time as you add/remove items
• You cannot train if over your limit
• Remove items to stay within your limit

Training Controls

Cancel Training:

• Closes the modal
• Discards BV selections
• Returns to training page
• Content remains in "Ready to Train" state

Start Training:

• Begins the training process
• Assigns content to selected BVs
• Disabled if:
  • No content items selected
  • Over character limit
  • No BVs selected
  • Training already in progress

Troubleshooting

Best Practices

Before Training

• Review all new content for accuracy
• Remove test or duplicate content
• Verify Q&A pairs are correct
• Check character count against limits
• Select appropriate BVs for the content:
  • Select Support BVs if content is for customer support
  • Select Social Media BV for marketing/social content
  • Select Image Gen BV if visuals should reference this content
  • Select Video Gen BV if visuals should reference this content
• Remove any content items you don't want to train

After Training

1. Test selected BVs with sample questions
2. Verify new content appears in BV responses
3. Confirm character count is correct
4. Check that content is assigned to the correct BVs (visible in training list)

Managing BV Assignments

• You can change content assignments later using the "Manage Assignments" feature
• Different BVs can have access to different subsets of your training data
• This allows you to customize each BV's knowledge base
• Support BVs typically need broader knowledge
• Specialized BVs (Support, Social Media, Image Gen, Video Gen) may need specific content

Next Steps