BrandVox AI Documentation
Account Settings

Security Settings

Manage your password and account security options

Security Settings

Control your account security and authentication preferences.

Authentication Methods

BrandVox supports two authentication methods:

Email and Password

If you signed up with email, you can change your password anytime in the Security tab.

Google Sign-In

If you signed up with Google, your authentication is managed by Google. No password change needed in BrandVox.

The Security tab shows which authentication method your account uses.

Changing Your Password

For email and password accounts only

Password Requirements

  • Minimum 8 characters
  • At least one uppercase letter (A-Z)
  • At least one lowercase letter (a-z)
  • At least one number (0-9)
  • At least one special character (@, #, $, %, etc.)

How to Change Password

Open AccountSecurity tab

Enter Current Password

Type your current password in the "Current Password" field

Enter New Password

Type your new password in the "New Password" field (must meet requirements)

Confirm New Password

Re-type your new password in the "Confirm New Password" field

Save Changes

Click Change Password button

You'll see a confirmation message when your password is successfully changed.

Password Change Errors

Google Sign-In Accounts

If you signed up with Google, manage your password through Google:

  1. Visit Google Account Security
  2. Sign in with your Google credentials
  3. Update your password or security settings

Changes automatically apply to your BrandVox login.

Security Best Practices

Email and Password Accounts

  • Use a unique password (don't reuse from other services)
  • Change password every 3-6 months
  • Never share your password
  • Use a password manager (1Password, LastPass, Bitwarden)
  • Keep email verified for security alerts

Google Sign-In Accounts

  • Enable Google two-factor authentication (2FA)
  • Review Google Security Checkup regularly
  • Keep recovery options updated
  • Monitor Google account activity

Account Compromised?

If you suspect unauthorized access:

Change Password Immediately

For email accounts, change password in Security tab. For Google accounts, change Google password.

Review Recent Activity

Check for unusual changes to profile, workspaces, or settings.

Contact Support

Submit a ticket through Help tab explaining the situation.

Update Other Accounts

If you used the same password elsewhere, change those immediately.

Act quickly if you notice unauthorized access to protect your account and data.

Account Recovery

Forgot Your Password?

  1. Go to BrandVox login page
  2. Click Forgot Password?
  3. Enter your email address
  4. Check email for reset link
  5. Follow instructions to create new password

See Forgot Password and Reset Password guides.

Can't Access Your Email?

  1. Contact BrandVox support with different email
  2. Provide proof of account ownership
  3. Support team will assist with recovery

Next Steps