Account Settings
Profile Settings
Manage your personal information, profile picture, and account details
Profile Settings
Update your profile information and view your account status.
Personal Information
Name
Update your first and last name:
- Navigate to Account → Profile
- Edit the First Name and Last Name fields
- Click Save Changes
Email Address
Your email is displayed but cannot be changed directly (it's your login identifier).
Need to change your email? Contact support through the Help tab for assistance.
Profile Picture
Your profile picture appears throughout BrandVox.
Uploading a Picture
- Click on the circular profile picture area
- Select an image file (JPG, PNG, or GIF)
- Click Save Changes
Recommended: Square image, at least 200x200 pixels
Removing a Picture
- Click on your profile picture
- Select Remove or choose a new image
- Click Save Changes
Email Verification
Your profile shows email verification status:
- Verified (green checkmark): Email confirmed
- Not Verified (warning): Need to verify email
Resend Verification Email
- Click Resend Verification Email button
- Check your inbox (and spam folder)
- Click the verification link in the email
Subscription Information
View your current plan details:
- Plan Badge: Shows your tier (Starter, Advanced, Premium, Enterprise)
- Status: Active, Canceling, or Inactive
- Upgrade Button: Click to explore higher tiers
Account Actions
Cancel Subscription
Canceling downgrades your account at the end of the billing period. You retain access until then.
- Click Cancel Subscription button
- Review the warning
- Confirm with Yes, Cancel Subscription
Delete Account
Permanent Action: Deleting your account cannot be undone. All data will be permanently deleted.
- Scroll to Danger Zone section
- Click Delete Account
- Type "DELETE" in capital letters
- Click Yes, Delete My Account